What is a monitoring station?

A monitoring station houses security personnel. When your SecurTek security system detects an alarm, a signal is transmitted to our monitoring station, which is staffed 24 hours a day, 7 days a week. Our staff immediately deal with the security threat by dispatching the proper emergency response team. Our attendants are professionally trained and certified through the Security Industry Association (SIA), an organization that sets standards and develops training programs for the security industry. As well, all our stations are Underwriters' Laboratories of Canada listed, which means they meet or exceed the highest standards. They are located in secure buildings, complete with back-up systems to ensure constant, uninterrupted service.